Vessel Type: 115,000 dwt Aframax Tanker
Fault Description: While berthing at a South American port, the vessel experienced a sudden rudder system failure, causing the rudder blade to jam. The vessel faced a high risk of schedule delay.
Service Process:
Upon receiving the emergency notice, FUDA immediately activated its 24/7 emergency response mechanism
Completed preliminary remote fault diagnosis within 1 hour and dispatched three senior engineers with specialized tools to the site
Completed on‑site inspection within 2 hours, confirming that the rudder bearing required replacement
Coordinated with local suppliers for emergency delivery of qualified spare parts, arriving within 6 hours
Worked continuously for 28 hours to complete the bearing replacement, system commissioning, and sea trial
Result: From notification to completion, the entire repair took only 48 hours. The vessel departed on schedule, saving the client an estimated $200,000 in potential delay costs.
Client Feedback: "FUDA‘s response speed and professionalism are truly impressive. They are our most reliable partner in South America."
Fault Description: While berthing at a South American port, the vessel experienced a sudden rudder system failure, causing the rudder blade to jam. The vessel faced a high risk of schedule delay.
Service Process:
Upon receiving the emergency notice, FUDA immediately activated its 24/7 emergency response mechanism
Completed preliminary remote fault diagnosis within 1 hour and dispatched three senior engineers with specialized tools to the site
Completed on‑site inspection within 2 hours, confirming that the rudder bearing required replacement
Coordinated with local suppliers for emergency delivery of qualified spare parts, arriving within 6 hours
Worked continuously for 28 hours to complete the bearing replacement, system commissioning, and sea trial
Result: From notification to completion, the entire repair took only 48 hours. The vessel departed on schedule, saving the client an estimated $200,000 in potential delay costs.
Client Feedback: "FUDA‘s response speed and professionalism are truly impressive. They are our most reliable partner in South America."